Welcome to HP Clean Supplies. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.
General
These Terms & Conditions apply to all purchases made from HP Clean Supplies via our website https://www.hpclean.com.au or through direct communication.
We reserve the right to update or change these terms at any time without prior notice. Continued use of our website or services after such changes constitutes your acceptance of the updated terms.
Orders & Payment
• All orders are subject to availability and confirmation of the order price.
• Prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise.
• We accept payment via credit/debit card, PayPal, and other secure methods listed at checkout.
• Orders will not be dispatched until full payment is received.
Shipping
• We aim to dispatch orders within 1–2 business days.
• Delivery times may vary depending on your location and courier services.
• Please refer to our Shipping Information page for full details.
Returns & Refunds
• Please review our Refund and Return Policy for information on faulty, damaged, or incorrect items.
• Change-of-mind returns are not accepted.
Product Information
• We strive to ensure all product descriptions, images, and pricing are accurate. However, we do not guarantee that all product details are error-free or current.
• If you find a discrepancy, please contact us before making a purchase.
Liability
• HP Clean Supplies shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• To the extent permitted by law, our total liability for any claim related to your order shall not exceed the purchase price paid.
Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect and handle your personal data.
Governing Law
These terms are governed by the laws of Victoria, Australia. Any disputes will be resolved in accordance with Australian law.
Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact us:
📧 Email: support@hpclean.com.au
📞 Phone: 0432 439 389
🕐 Business Hours: Mon–Fri, 9am–5pm AEST
📍 Warehouse & Office: Melbourne, VIC